We opened our doors, with just 3 Hot Tubs on display, at the moment the economy collapsed. Everyone thought we were crazy – our Friends & Families included!
But we journeyed on and decided it wouldn't beat us. We kept our stock levels low, our staff levels manageable, our outgoings low and debt even lower. After journeying through the last few years of The Credit Crunch, General Negativity, Business' struggling, Redundancy etc… We have worked hard and we have come out on top!
We now have 18 Hot Tubs on Display, Log & Thatch Cabins and a 14ft Swimspa - all bought and paid for!
We have employed more staff in the last 12 months and we have just won THREE Prestigious awards for our Customer Service, Outstanding Sales and Outstanding International Growth for 2014!
We were in Vancouver, Canada in January at the Coast Spas International Dealer Seminar and we were one of the Elite in receiving a 'Platinum Club Award' for our Performance of Excellence and Outstanding Achievement due to our sales figures.
We also won the 'Outstanding Customer Service' Award for 2014. A very proud moment – Only One Award was issued for the whole of Europe! .
We were also awarded with 'Outstanding Growth International 2014'. This is an International award that only Hot Tubs At Home Received. Again, a very proud moment!
We are also very excited to be one of the first stores to have ordered the NEW & EXCLUSIVE, Worlds FIRST, Infinity-Edge Swimspa to add to our large display here in Towcester. An asset which we hope will help us to be even more successful in 2015 by bringing an even wider audience to our store and offering even more choice.
We support our Local Business' and believe that It's always great to hear when companies are doing a good job and rising above those who can easily bring others down. So we hope that our story has inspired you.
2014 Outstanding Growth
2014 Customer Services
2013 Outstanding Acheivement
2012 Outstanding Growth
2012 Outstanding Customer Services
2012 Outstanding Acheivment
2011 Outstanding Acheivment
2010 Outstanding Acheivment
2009 Outstanding Acheivment